Terms & Privacy

Terms of Service

1. Overview

This website is operated by Prime Security. Throughout the site, the terms “we”, “us” and “our” refer to Prime Security. By accessing or using our site and services, you agree to be bound by the following terms.

2. Services

Prime Security offers installation and servicing of low-voltage systems, including security cameras, alarms, access control, speaker systems, and related products. Service availability may vary by location.

3. Appointments & Scheduling

All service appointments are scheduled in advance. We strive to arrive on time and complete work as agreed. If changes are needed, please notify us at least 24 hours in advance.

4. Payments

Unless otherwise agreed in writing, all services require payment upon completion. Deposits may be required for certain projects.

5. Warranty

We stand behind our work. Hardware warranties are provided per manufacturer terms. Workmanship is guaranteed for 12 months unless stated otherwise.

6. Liability

Prime Security is not liable for any indirect or consequential damages resulting from the use or inability to use our services. You agree to use our systems as intended and maintain your property accordingly.

7. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted here.

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Privacy Policy

1. What We Collect

We collect personal information such as name, phone number, email address, and property details when you fill out our contact form or schedule a service.

2. How We Use It

Your information is used solely to respond to inquiries, schedule service, and communicate regarding your project. We do not sell or share your information with third parties.

3. Data Storage

All collected data is stored securely. Access is limited to authorized personnel only.

4. Third-Party Tools

We may use trusted third-party services (such as email or payment providers) to support operations. These parties are not allowed to use your data for other purposes.

5. Your Rights

You may request to view, edit, or delete your personal data by contacting us at CustomerSupport@PrimeSc.net.

6. Cookies

Our website may use basic cookies to enhance the user experience. You can disable cookies through your browser settings.

7. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be reflected on this page.